Shipping policy

Shipping Policy

Processing Time

Orders are processed and shipped within 1–2 business days of purchase, excluding weekends and holidays.

Shipping Destinations

We ship worldwide.

Shipping Rates & Carriers

    •    Domestic (U.S.) shipping: flat rate of $5.99, shipped via USPS, UPS, or FedEx.

    •    International shipping: flat rate of $9.22, shipped via DHL or FedEx.

Exact delivery timeframes depend on your location and the carrier used, and estimated delivery dates are provided at checkout.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information.

Customs, Duties & Taxes (International Orders)

International orders may be subject to customs fees, import duties, or taxes charged by the destination country. These charges are the responsibility of the customer and are not included in your order or shipping total.

Lost or Delayed Packages

If your package is delayed or appears lost in transit, contact us at javoniamericasupport@gmail.com and we will work with the carrier to help locate it.

Contact Us

Jovani America Email: javoniamericasupport Website: www.javoniamerica.com